When you enter the EUMV Navigator, it asks for your email address, your PG&E online account information, and your phone number. After you provide the initial information, the EUMV Navigator will access your PG&E data and then will ask you a series of questions. Based on your responses, the Navigator will create your home energy profile. You will find instructions and answers to frequently asked questions on the EUMV Navigator signup page.
If you have questions or difficulties, please send email to info@EnergyUpgradeMV.org or call 650-492-8029.